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People Operations Analyst

RapidSOS is hiring!  Join a rapidly growing advanced emergency technology start-up in solving one of the greatest challenges of our generation:

  • The Challenge: emergency communication has seen almost no technology innovation in the last 50 years; 250 million 911 calls are made each year with no data, causing 10,120 fatalities when callers couldn’t even be located:
  • RapidSOS Tech: predict and preempt emergencies before they occur, warn users in harm’s way, link any device (car, wearable, IoT, phone) directly to first responders in an emergency with rich data
  • Media/Awards: Won most major start-up awards (including Start-Up of the Year by CTA/CES & Top Innovation of 2015 by MIT) and featured across national media (NYT, Fox, Newsweek, Time, TechCrunch, Fortune, etc.)
  • Business model / markets: $60B is spent annually on third party call centers to speak data to 911 (OnStar, home security, medical alert) – RapidSOS eliminates the need for these call centers, providing faster, more effective service with no COGS
  • Commercialization: 39 signed partners and over 250 companies in its funnel; we are working with the largest tech and telecom companies globally and groups like the White House Data Driven Justice Initiative to deploy the technology to every American;
  • Team: MIT, HBS, Stanford, Wharton, Google, Oracle, Microsoft, Argonne & Oak Ridge National Labs, Bell Labs, venture capital, over 40 tech start-ups
  • Investors: $14M raised from preeminent global investors including several top VCs, the world’s largest public safety company, two former FCC Chairmen, and four billionaire technologists/investors

RapidSOS 3-Min Summary Video:

What this role is about:

As the People Operations Analyst you will work with the Operations team in the day-to-day operations of the business by taking a lead role in recruiting, team-building, organizational efficiency, office management, customer service and many other activities! This is a great opportunity to have a real impact on the operations of the business while working in a diverse and dynamic environment.

What we offer:

  • The chance to work with a passionate team on solving one of the largest challenges globally
  • Competitive salary and benefits and equity participation
  • Dynamic, fun work environment with a highly talented team
  • Flexible startup work environment and a fun atmosphere
  • Rapid growth opportunities

What you’ll do if chosen for this role:

  • Recruit top talent and manage interview process
  • Spearhead planning of team events and outings
  • Manage office needs to ensure organizational effectiveness and team happiness
  • Conduct vendor research & manage vendor relations
  • Recommend and implement improvements to current processes and policies
  • Provide customer support to users and corporate partners 
  • Support the Operations Lead and CEO as necessary on general business operations


  • Bachelor’s degree in Business Administration, Industrial-Organizational Psychology, Management, or a related field OR 1-2 year's work experience in a recruiting, internal operations, or customer/client-facing business role
  • Strong detail-orientation & proven organizational skills
  • Ability to manage multiple projects and meet deadlines
  • Quick learner and independent thinker
  • Strong written and verbal communication skills
  • Ability to anticipate needs and solve problems proactively
  • Past experience working with vendors or planning events
  • A desire to keep our office a fun, exciting place to work
  • Excitement and passion for whatever comes your way

More about RapidSOS…

Recent Media

Recent Awards

  • 2016 Startup of the Year – Consumer Technology Association
  • Best New Venture – Harvard Business School New Venture Competition
  • Grand Prize Winner - Top Start-Up Representing the Spirit of Harvard – Harvard President’s Challenge
  • Top 3 Innovative World Technologies – SXSW Accelerator
  • Best Mobile Technology at MIT – MIT $100K
  • Most Innovative Company in the Public Sector – Harvard Innovation Challenge
  • Top 10 University Start-Up Globally –
  • Top Technology for US/China – MIT China Innovation Forum
  • NYC's Hottest Startups - Symmetry50
Read More

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